Privacy Policy

1. Who we are

Nearhuman ("we", "us", "our") is a technology company building intelligent safety systems for micromobility and autonomous devices. We are based in Bristol, United Kingdom.

For data protection enquiries, please contact us at: info@scootrr.com

2. Information we collect

Personal Information

When you sign up for our newsletter, submit a contact form, or otherwise interact with our services, we may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide.

Non-Personal Information

We also collect non-personal information such as your browser type, operating system, device type, approximate location (country/city level), and the pages you visit on our site. This data is anonymised and cannot identify you personally.

3. How we use your information

• To provide services: we use your information to process enquiries, manage communications, and provide support.
• Marketing: with your explicit consent, we may send you occasional newsletter updates about our work, products, company news, and other information we think you may find relevant.
• Improving our website: we analyse non-personal information to improve our website's performance and user experience.
• To respond to your enquiries via our contact form.

4. Sharing your information

We do not sell or rent your personal information to third parties. We may share your data with trusted partners who help us operate our website, conduct business, or provide services to you, as long as they agree to keep this information confidential. These partners include:

• Brevo (formerly Sendinblue) — our email marketing service provider, used for newsletter delivery. Brevo is GDPR-compliant and stores data within the European Union. See Brevo's Privacy Policy.

We will never share your personal data with third parties for their own marketing purposes.

5. Lawful basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

• Consent: for newsletter subscriptions. We use double opt-in to verify your email address before adding you to our mailing list. You can withdraw consent at any time by clicking the unsubscribe link in any email.
• Legitimate interests: for responding to contact form enquiries and improving our website.

6. Data security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is encrypted and transmitted securely. We do not store your personal data on our own servers beyond what is necessary to process your request.

7. Data retention

We retain your newsletter subscription data for as long as you remain subscribed. When you unsubscribe, your data is removed from our active mailing list. Contact form data is retained only for as long as necessary to resolve your enquiry.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

We do not use advertising or third-party tracking cookies. If we introduce analytics cookies in the future, we will update this policy and seek your consent where required.

9. Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of the data we hold about you
• Right to rectification: ask us to correct inaccurate data
• Right to erasure: ask us to delete your data
• Right to restrict processing: ask us to limit how we use your data
• Right to object: object to our processing of your data
• Right to data portability: request your data in a portable format
• Right to withdraw consent: unsubscribe from our newsletter at any time

To exercise any of these rights, contact us at info@scootrr.com. We will respond within 30 days.

10. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.